FAQs

We understand that you may have questions below, you'll find answers to some of the most common questions.

What types of greeting cards do you offer?

We offer a wide range of greeting cards, including birthday cards, engagement cards, Valentine’s Day cards, and Christmas cards. Our designs feature humorous themes, rude sayings, and cheeky unique messages for various occasions.

What is the size of your greeting cards?

All our greeting cards are 5×7 inches in size, perfect for sending warm wishes while being easy to display.

How are the cards printed?

Our cards are printed on white cardstock with a matte finish, ensuring vibrant colours and a professional look.

Can I personalise my greeting card?

Currently, we do not offer personalisation options. However, each card comes with a unique design and message that makes it special.

How do I place an order?

You can easily place an order by browsing, selecting your desired card or cards and proceeding to checkout. Our website is very easy to use and we are always happy to help if you get stuck.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal, ensuring a secure and convenient checkout experience.

How long does shipping take?

Shipping times vary depending on your location. Once your order has been processed and dispatched, UK orders are typically delivered within 3-5 business days, while international orders may take longer.

Do you offer international shipping?

Yes, we offer international shipping. Please check the shipping options at checkout for specific rates and delivery times.

What is your return policy?

If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order, and we will arrange a replacement or refund. 

How can I contact you for further questions?

You can reach us through the contact form on this website. We’re here to help!

Can I include a message and send directly to someone?

Yes, we have a product add-on that you can purchase for a small fee. Simply select the add-on on the product page ( it is shown underneath the add to basket button). In the box provided type the message you would like printed on the inside of the card. During checkout add the recipient’s name and address and we will send the card directly to them. Please make sure you double check for spelling errors and typo’s. Please refrain from using emoticons or graphics as they will not be printed.

Are the cards suitable for all ages?

Our greeting cards are designed for adults.

Do you have a newsletter or mailing list?

Yes, you can subscribe to our newsletter for updates on new designs, special promotions, and exclusive offers. Sign up on our homepage!

Do you collaborate with other businesses or artists?

We are open to collaborations! If you’re interested in working together, please reach out to us with your proposal.

Do you have any special offers or promotions?

Yes, we occasionally run special offers and promotions. Be sure to subscribe to our newsletter to stay informed about our latest deals!

Can I cancel or change my order after placing it?

If you need to cancel or change your order, please contact us as soon as possible. We can make adjustments if the order hasn’t been processed yet. Once your order has been processed we will not be able to cancel or amend it.

Are your cards blank inside?

Yes, our cards are blank inside, allowing you to write your own personal message. The only exception to this is if you purchase the product add-on to add a printed message inside and send directly to the recipient.

What if I forgot to use a discount code at checkout?

Unfortunately, we cannot apply discount codes after an order has been placed. Please ensure you enter any discount codes before completing your purchase.

We hope this answers any questions you may have, but feel free to contact us if you have any further enquiries. Thank you for choosing Pashalaza Studio for your greeting card needs. We appreciate your support and look forward to bringing a smile to your loved ones face!

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Unit 4651, Freeland Park, Poole, BH16 6FH

© 2025 Pashalaza Studio

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